So I'm calling around looking for an independent or assisted living place for my mother, and the marketing department lady from one of them stops me as I start my shpiel and says
"I have two questions that are really important when it comes to finding your mother the right place for her to live""OK, what are they?"
"What is your name?"
"Kevin Murphy"
'What is your phone number?"
Oh yeah, those were a couple of penetrating questions that really cut to the heart of where my mother should live.
Salespeople.
She was worried, perhaps based on prior experience, that you would terminate the call prematurely and she wanted to make sure she could re-contact you so that you could get the information.